Privacy policy
MADE out of is part of Eco Concept Group. At Eco Concept Group B.V., we take your privacy seriously. Your personal details are therefore processed and secured with the greatest possible care. We like to be transparent about this and that is why we explain below how we handle your personal data.
This privacy statement applies to all data collected and processed by MADE out of and Eco Concept Group B.V. through www.ecoconceptgroup.com and www.madeoutof.com (hereinafter websites).
MADE out of is a trademark of Eco Concept Group B.V.
Who are we?
Eco Concept Group B.V. is the controller of personal data processing as reflected in this privacy statement.
Our contact details are:
Eco Concept Group B.V.
Antonie van Leeuwenhoekstraat 9
3261 LT Oud-Beijerland
3261 LT Oud-Beijerland
0186-700200
KVK 75124017
When do we collect your personal data?
To provide you with the best possible service, we need your personal data. For example, we collect your data when you order a product from our webshop, visit our websites, subscribe to our newsletter or contact us in other ways.
What personal data do we process and why do we do it?
Below is you will fund an overview of the purposes for which we process personal data:
Processing your order:
Processing your order:
When you order a product from us, we need certain data from you in order to deliver your order and keep you informed about your order. We also need this data for any returns or repairs. To do this, we collect the following data from you:
- Name
- E-mail address
- (Delivery) address
- Payment details
- Telephone number
We use this data because it is necessary for the execution of the agreement you have concluded with us. By law, we must keep the data related to your order for 7 years.
Contact form
By filling in the contact form on our website, you can ask us a question or request us to contact you.
To do this, we process the following data from you:
- Company name (business customers)
- E-mail address
- Telephone number
- Any information you provide in the message field of the contact form.
We process this data based on the legal basis of an agreement. We keep this information until we have answered your questions to your satisfaction.
Newsletter
If you subscribe to our newsletter, we will keep you informed about our products and special offers. We will only send the newsletter if you have given us your permission to do so. Of course, you can unsubscribe at any time. Every newsletter contains an unsubscribe link.
Your e-mail address is kept on our mailing list based on your consent until you unsubscribe from the newsletter. After unsubscribing, we keep your e-mail address on our blocklist to prevent accidental re-subscription.
If you subscribe to our newsletter, we will keep you informed about our products and special offers. We will only send the newsletter if you have given us your permission to do so. Of course, you can unsubscribe at any time. Every newsletter contains an unsubscribe link.
Your e-mail address is kept on our mailing list based on your consent until you unsubscribe from the newsletter. After unsubscribing, we keep your e-mail address on our blocklist to prevent accidental re-subscription.
Click behaviour and visitor data
When using our website, we collect general visitor data, such as your computer’s IP address, the time of access, and information sent by your browser. We use this data for statistical analyses of visitor and clicking behaviour on the website. We also use it to optimise the functioning of the website. We try to pseudonymise or anonymise this data as much as possible and do not pass it on to third parties who could use it for their own purposes.
We use this data based on our legitimate interest in monitoring and improving our website. If we use cookies that track your browsing behaviour, you will be asked for permission to do so. We keep anonymised data (without personal data) for as long as it is relevant to us.
When using our website, we collect general visitor data, such as your computer’s IP address, the time of access, and information sent by your browser. We use this data for statistical analyses of visitor and clicking behaviour on the website. We also use it to optimise the functioning of the website. We try to pseudonymise or anonymise this data as much as possible and do not pass it on to third parties who could use it for their own purposes.
We use this data based on our legitimate interest in monitoring and improving our website. If we use cookies that track your browsing behaviour, you will be asked for permission to do so. We keep anonymised data (without personal data) for as long as it is relevant to us.
Social media buttons
Our website includes buttons to promote or share pages on social media. These buttons are realised by code provided by these parties themselves. You can read in their privacy statement what they do with the personal data that are processed with this code.
Our website includes buttons to promote or share pages on social media. These buttons are realised by code provided by these parties themselves. You can read in their privacy statement what they do with the personal data that are processed with this code.
Do we share your personal data with third parties?
We do not provide your personal data to third parties, unless this is necessary for our services or required by law. These parties would be: delivery partners, suppliers or repairers, product support, payment partners, trade information agencies and IT service providers. In suspicious situations, we are required to share customer data with government authorities.
Parties that have access to your data may only use it to provide a service on behalf of Eco Concept Group B.V., unless they are independantly responsible for obtaining and protecting your data. We never sell your data to third parties and we do not transfer personal data to parties in countries outside the European Union.
Parties that have access to your data may only use it to provide a service on behalf of Eco Concept Group B.V., unless they are independantly responsible for obtaining and protecting your data. We never sell your data to third parties and we do not transfer personal data to parties in countries outside the European Union.
How do we secure your personal data?
We take appropriate measures to prevent the misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification of your personal data. We ensure that only the necessary persons have access to your data, that access to your data is protected and that our security measures are checked regularly.
If data is provided to third parties who process personal data on our behalf, we have agreed with them that they will also provide optimal security for that personal data.
If you believe your data is not properly secured or there are indications of misuse, please contact us at info@madeoutof.com.
How do we handle children's data?
Our services are not aimed at children under the age of 16. This means that customers under 16 may only use our services with the explicit consent of a parent or guardian.
Inspection, modification or deletion of personal data
You have the right to access, correct, restrict, or delete your personal data. Additionally, you can request the transfer of your data or object to its use.
If you have given consent to the processing of your data, you may withdraw your consent at any time.
Your request regarding the exercise of these rights should be sent to info@madeoutof.com. To ensure that a request comes from you, we will check your identity.
If you have a complaint about the way we process your personal data, it is possible to file it with the Dutch Data Protection Authority. You can do so via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
If you have given consent to the processing of your data, you may withdraw your consent at any time.
Your request regarding the exercise of these rights should be sent to info@madeoutof.com. To ensure that a request comes from you, we will check your identity.
If you have a complaint about the way we process your personal data, it is possible to file it with the Dutch Data Protection Authority. You can do so via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Our contact details
Questions about this privacy statement should be addressed to info@madeoutof.com. In addition, we can be reached by telephone on 0186-700200.
Changes to privacy statement
We may update our privacy policy from time to time. Any changes will be published on our website. Therefore, please check this privacy statement regularly so that you are aware of any changes.